Africa Facility Management Services Industry Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)

The Report Covers Africa Facility Management Companies and is Segmented By Type of Facility Management (Single Facility Management?, Bundled Facility Management?, Integrated Facility Management), End-User (Commercial, Infrastructural?, Institutional, Industrial), and Country. The market size and forecasts are provided in terms of value (USD million) for all the above segments.

Africa Facility Management Market Size

Africa Facility Management Market Summary
Study Period 2018 - 2028
Base Year For Estimation 2021
Market Size (2023) USD 25.66 Billion
Market Size (2028) USD 34.43 Billion
CAGR (2023 - 2028) 6.06 %
Market Concentration Medium

Major Players

Africa Facility Management Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Africa Facility Management Market Analysis

The Africa Facility Management Market size is expected to grow from USD 25.66 billion in 2023 to USD 34.43 billion by 2028, at a CAGR of 6.06% during the forecast period (2023-2028).

Facilities management includes travel booking, waste disposal, security, plumbing and drainage, air conditioning maintenance, handyperson services, decoration and refurbishment, and others. The most crucial factor responsible for high facilities management market share is the surge in the building of infrastructure activities. Construction of new infrastructure further propels the demand for other sectors mentioned above, thus boosting the overall market growth.

  • The designers, maintainers, and installers of a wide variety of equipment, including high and low-voltage electrical systems, are the service providers of facility management systems. Facility management encompasses a variety of skills, including emergency preparedness, project management, leadership, and strategy. Africa facility management solutions are used to improve resource and organizational asset management.
  • Increasing demand for facility management services provided by third parties, infrastructure improvements, and private sector expenditures are some of the main factors driving the market's expansion. If investments are made to improve infrastructure and regional connectivity following the Africa Union's Agenda 2063, Africa's population growth, economic dynamism, and rapid urbanization are also predicted to create business opportunities.
  • While foreign direct investments have been growing slowly, several other African players have expanded their regional footprints. Some notable examples include South African firms extending into Namibia (e.g., Standard Bank) and strategic investments and partnerships made by Ethiopian Airlines to revive struggling African airlines across the continent.
  • However, difficulties with operational costs and a lack of infrastructure in the region are anticipated to impede market expansion. While the oil industry in Angola continued to be weak, the non-oil sector in Nigeria has grown slowly. A lack of interest in investing is hampering economic activity in South Africa. The presence of local players is more significant in the area as a result of the region's slow economic growth, and as a result, the penetration rate is low. These players offer single and bundled services than integrated facilities management. Long-term business opportunities in the region are anticipated to arise from government initiatives and international support actions for infrastructure development, improving growth prospects for facility management in the region.
  • The facilities management market in African nations is anticipated to suffer from COVID-19. Due to China's importance as Africa's top commercial partner, COVID-19's negative consequences are also seen in Africa. There has been a decline in demand for African goods due to China closing its ports and manufacturing facilities. Due to port constraints, Chinese importers cancel purchases or make cheaper offers. In short to medium term, it is anticipated that the causes above will slow the market growth for facility management, combined with an increasing focus on hygiene and higher costs. Post-COVID, there is a greater awareness of many topics, including cleanliness, maintenance administration, and ventilation, which drives up the demand for facility management.

Africa Facility Management Market Trends

This section covers the major market trends shaping the Africa Facility Management Market according to our research experts:

Infrastructural development continue to open up new opportunities for FM vendors ​

  • The residential, commercial, industrial, and public infrastructure sectors are the most served in Africa. The upcoming sectors are oil and gas companies, banks, sports, and healthcare facilities.​ Furthermore, increased awareness among the market buyers prompts facility management operators to match the pricing accordingly.​
  • The increasing emphasis on adopting green buildings across developing sectors such as retail and real estate is expected to stimulate the growth of outsourced facility management in the region. For instance, Growthpoint Properties, a South African developer, promised that all new office complexes would receive at least a four-star Green Star SA rating from the Green Building Council South Africa and also enhances the environmental performance of the building.
  • Developers of shopping centers have likewise vowed to construct green. For instance, to attract well-known African retailers Shoprite Holdings and Pick n Pay, Novare Equity Partners, a developer of malls and retail spaces across Africa, recently applied for green certification to build the Novare Great North mall in Lusaka, Zambia. The mall's resource-saving features were implemented at little extra expense, and utility costs are anticipated to drop by almost 40 percent.
  • Due to Africa's exposure to a climate that is highly unpredictable, the population frequently suffers from significant flooding that is followed by protracted droughts. Additionally, the complexity of southern Africa is a result of the enormous variety of social, environmental, economic, and political perspectives, the development of sustainable infrastructure is increasing due to the need for enabling economic and social development, thereby driving the demand for integrated facility management. For instance, according to The New Climate Economy, a flagship project of the Global Commission on the Economy and Climate, the world is expected to invest USD 90 trillion in sustainable infrastructure by 2030. These investments are crucial to boosting economic growth in emerging markets and developing countries and fighting against climate change.
Africa Facility Management Market - Ranking of Countries with Best Infrastructure

Nigeria is Expected to Witness Significant Growth

  • Government-led initiatives and support from international bodies are boosting investment in infrastructure development in the country. For instance, the International Development Association (IDA) has committed more than USD 45 billion in development lending worldwide in the last two fiscal years, of which USD 30 billion went to Africa. Nigeria is one of the growth-oriented countries and is expected to witness more infrastructural growth in both public and private sectors due to such initiatives and thus will provide opportunities to facility management vendors to penetrate the market further.
  • Further, there has been an increased demand for facility management services in Nigeria in the commercial segment among end users such as offices, malls, restaurants, government buildings, and others. In addition, the rapid expansion of the tourism and real estate sectors is expected to boost the economic growth in Nigeria.
  • According to the Institute of Workplace and Facility Management, outsourcing facility management is rising in the region's office property sector. However. The opposite is the case for the new retail property sector. Over five years ago, many retail property sectors outsourced their facility management. There's been an almost 40% tilt towards internal facility management recently.
  • Moreover, the EU-Africa partnership, the World Bank's infrastructure projects, and NGO activities are fundamental tools for development. Mobilizing private capital for Africa is a key priority. Hence, international organizations with the EU up front are devising innovative ways to come up with the right combination of funding, technical assistance, and political dialogue to attract private investment. The cooperation between international organizations and the private sector holds promising potential, which would further drive the market for facility management in the country.
  • Moreover, the increased emphasis on green buildings proliferates the market's growth. For instance, EchoStone plans to build 182,000 affordable, certified green homes in Lagos, Nigeria, by working with local banks to ensure home buyers have access to low-interest rates and long mortgage tenors by 2023.
  • On the other hand, the facility management vendors in the region are mostly private and small to medium-sized companies operating in silos, which makes it difficult to meet international standards, and deal with the heterogeneity of services due to varied customer needs and, face difficulty in customer integration. The strategic approach towards partnerships and alliances might be helpful for companies to gain a competitive advantage and capture a more extensive customer base, which can result in increased growth.
Africa Facility Management Market - Number of Infrastructure and Capital Projects by leading Country in Africa, 2021

Africa Facility Management Industry Overview

The facility management market in Africa is moderately fragmented due to local players and small to medium-sized firms. The major players, such as Bidvest facilities, Apleona, G4S Africa, and Integrico Private Limited, have adopted various growth strategies, such as new product launches, expansions, joint ventures, partnerships, and others, to strengthen their position in this market.

In October 2022, Allied Universal and G4S signed an MOU with Shell petroleum to accelerate the transition to sustainable solutions for customers and employees through global collaboration in sustainability and security.

In July 2022, Bidvest acquired Australian Cleaning Company BIC, a niche integrated facilities management service provider across the office, commercial, and education sites. Its core cleaning service offering leverages an interactive technology solution and is augmented by a full range of hygiene, waste, maintenance, and other ancillary services for AUD160 million, approximately R1.8 billion.

Africa Facility Management Market Leaders

  1. Bidvest Facilities Management ​

  2. Apleona GmbH​

  3. Integrico Private Limited

  4. Contrack Facilities Management S.A.E.

  5. G4S Africa​

*Disclaimer: Major Players sorted in no particular order

Africa Facility Management Market Concentration
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Africa Facility Management Market News

  • August 2022 - Massmart has partnered with Green Wave Group and industrial technology multinational Schneider Electric to install BMS solutions in all its South African stores over the next year and a half.
  • July 2022 - Tsebo Facilities Solutions partnered with Pragma to offer services in Africa by adopting a specialized enterprise asset management suite of software and applications. Through this partnership, Tsebo can now use the software applications to streamline work management processes and improve control over asset and facilities management data.

Africa Facility Management Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET DYNAMICS

    1. 4.1 Market Overview

    2. 4.2 Market Drivers

      1. 4.2.1 Growing demand for outsourced FM in Africa

      2. 4.2.2 Infrastructural development in the region continue to open up new opportunities for FM vendors

      3. 4.2.3 Investments in the Private sector to drive growth

    3. 4.3 Market Challenges

      1. 4.3.1 Operational and Cost-related challenges continue to remain a concern for FM vendors

    4. 4.4 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.4.1 Bargaining Power of Suppliers

      2. 4.4.2 Bargaining Power of Consumers

      3. 4.4.3 Threat of New Entrants

      4. 4.4.4 Threat of Substitutes

      5. 4.4.5 Intensity of Competitive Rivalry

    5. 4.5 Industry Value Chain Analysis

    6. 4.6 Assessment of Impact of Covid-19 on Market

  5. 5. MARKET SEGMENTATION

    1. 5.1 By Type of Facility Management

      1. 5.1.1 Single Facility Management

      2. 5.1.2 Bundled Facility Management

      3. 5.1.3 Integrated Facility Management

    2. 5.2 By End User

      1. 5.2.1 Commercial

      2. 5.2.2 Infrastructural

      3. 5.2.3 Institutional

      4. 5.2.4 Industrial

      5. 5.2.5 Other End-users

    3. 5.3 By Country

      1. 5.3.1 South Africa

      2. 5.3.2 Egypt

      3. 5.3.3 Nigeria

      4. 5.3.4 Rest of Africa

  6. 6. COMPETITIVE INTELLIGENCE

    1. 6.1 Company Profiles

      1. 6.1.1 Bidvest Facilities Management

      2. 6.1.2 Integrico Private Limited

      3. 6.1.3 Apleona GmbH

      4. 6.1.4 Contrack Facilities Management S.A.E.

      5. 6.1.5 G4S Africa

      6. 6.1.6 EFS Facilities Management Africa

      7. 6.1.7 Emdad Facility Management

      8. 6.1.8 Benchmark Facilities Management

      9. 6.1.9 Broll Nigeria

    2. *List Not Exhaustive
  7. 7. INVESTMENT ANALYSIS

  8. 8. MARKET OPPORTUNITIES AND FUTURE TRENDS

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Africa Facility Management Industry Segmentation

Facility Management is the integration of processes within an organization to maintain and develop the agreed services that support and improve its primary activities' effectiveness. Facility Management covers two main areas: Space & Infrastructure (planning, design, workplace, construction, lease, occupancy, maintenance, and furniture) and People & Organization (catering, cleaning, ICT, HR, accounting, marketing, and hospitality). These two broad areas of operation are commonly referred to as hard facility management and soft facility management.

The Africa Facility Management is Segmented By Type of Facility Management (Single Facility Management​, Bundled Facility Management​, Integrated Facility Management), End-User (Commercial, Infrastructural​, Institutional, Industrial), and Country.

The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By Type of Facility Management
Single Facility Management
Bundled Facility Management
Integrated Facility Management
By End User
Commercial
Infrastructural
Institutional
Industrial
Other End-users
By Country
South Africa
Egypt
Nigeria
Rest of Africa
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Africa Facility Management Market Research FAQs

The Africa Facility Management Market size is expected to reach USD 25.66 billion in 2023 and grow at a CAGR of 6.06% to reach USD 34.43 billion by 2028.

In 2023, the Africa Facility Management Market size is expected to reach USD 25.66 billion.

Bidvest Facilities Management ​, Apleona GmbH​, Integrico Private Limited, Contrack Facilities Management S.A.E. and G4S Africa​ are the major companies operating in the Africa Facility Management Market.

Africa Facility Management Services Industry Report

Statistics for the 2023 Africa Facility Management Services market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Africa Facility Management Services analysis includes a market forecast outlook to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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