Airport Kiosk Market Size
| Study Period | 2018 - 2028 |
| Market Size (2023) | USD 2.17 Billion |
| Market Size (2028) | USD 3.31 Billion |
| CAGR (2023 - 2028) | 8.78 % |
| Fastest Growing Market | Asia Pacific |
| Largest Market | North America |
Major Players
*Disclaimer: Major Players sorted in no particular order |
Need a report that reflects how COVID-19 has impacted this market and its growth?
Airport Kiosk Market Analysis
The Airport Kiosk Market size is expected to grow from USD 2.17 billion in 2023 to USD 3.31 billion by 2028, at a CAGR of 8.78% during the forecast period (2023-2028).
The airport kiosk market witnessed unprecedented challenges due to the COVID-19 pandemic. Loss in terms of aviation operations as well as the decline in the number of air traffic passengers led to a decline in the number of airport kiosk operations at the airport. Moreover, the pandemic also led to a decline in the labor force which ultimately led to a decline in the production of airport of airport kiosk systems. Moreover, reduced labor force also led to hampering in terms of research and development for advanced airport kiosk systems. The market showcased a strong recovery post-covid due to increasing aviation operations and increasing spending on research and development on airport kiosk systems by various OEMs will lead to the market witnessing growth during the forecast period.
The growth in air passenger traffic and subsequent investments into airport infrastructure by the government, as well as airport operators, is propelling the demand for check-in kiosks, bag drop kiosks, information kiosks, advertisement, and promotion kiosk, etc. Moreover, the digitization of various operations at the airports and increasing inclination toward self-service airport solutions are generating demand for the installation of new and advanced kiosks to enhance the ease of operability and experience of the passengers in the airport. The integration of technologies, like biometrics, into kiosks for faster passenger processing is expected to support the growth of the airport kiosk market during the forecast period.
Airport Kiosk Market Trends
Automated Passport Control Kiosk Segment is Anticipated to Grow with the Highest CAGR During the Forecast Period
The automated passport control kiosk segment is expected to show significant growth during the forecast period. The main factors which are attributable for such a growth includes the increasing number of air traffic passengers worldwide and the increasing need for improving the check in processes at airport globally will lead to this segment witnessing significant growth during the forecast period.
Automated Passport Control kiosks helps to streamline the check in processes at the airport. Moreover, the passengers make use of self-service kiosks to respond to CBP - inspection related questions and submit biographic information. APC is a free service, does not require pre-registration or membership, and maintains the highest levels of protection when it comes to the handling of personal data or information. Travelers using APC experience shorter wait times, less congestion, and faster processing. Currently, major airports across the globe including Hartsfield-Jackson Atlanta International Airport, Los Angeles International Airport (LAX), Chicago O’Hare International Airport (ORD), and Dallas/Fort Worth International Airport (DFW), among others, are installed with these systems. In addition to this, the airports are installing sophisticated biometric-enabled kiosks that will drastically reduce passenger wait times and enhance operations of customs and border management.
Furthermore, there are several advantages which are associated with automated passport control kiosk systems. These APC kiosk systems help to boost efficiency, streamlines the security and enhances the customer experience. Moreover, interactive kiosk terminals at airports now require to be more advanced, yet intuitive, than ever, as the solution needs to cater for vaccine passports and health screening. The growing investments in research and development towards advanced automated passport control kiosk by various OEMs around the globe currently will lead to the market witnessing significant growth during the forecast period.
Asia-Pacific Will Showcase Remarkable Growth During the Forecast Period
Asia Pacific is projected to show the highest growth during the forecast period. Increasing expenditure on the development of newer aviation infrastructure in the Asia-pacific region coupled with the increasing need for new and advanced airport kiosk systems to cater to the growing air passenger traffic across the various aviation hub countries in the Asia-Pacific region will lead to the market witnessing significant growth during the forecast period.
Currently, countries such as China, India, Japan, Thailand, and Indonesia are currently transforming into major aviation hubs in the Asia-Pacific region. Moreover, with increasing terminal expansions, there has been a growing demand for the integration of advanced airport kiosk systems within the airport terminal. Moreover, China, India, Japan as well as Thailand and Indonesia are in plans to upgrade their existing airport infrastructure and build more airports in order to cater to their growing passenger traffic. China plans to construct eight new airports to form a modern airport network system. According to the Ministry of Civil Aviation, India is projected to have 200 - 220 new airports. Additionally, according to the British Aviation Group, the Department of Airport (DOA) are in plans to develop 7 new regional airports in Thailand, in Nakhon Pathom, Bueng Khan, Mukdahan, Kalasin, Phayao, Phatthalung and Satun provinces. These new airports will boost connectivity and provide more travel options for Thais and foreign tourists. According to the Indonesian government, Indonesia are in plans to develop ten new airport to support the development of tourism in the country.
On the other hand, there has been a growth in the number of air traffic passengers in China, India, Japan, Thailand and Indonesia in recent years. In 2022, the air traffic passenger for these countries accounted to 251.713 million passengers, 10.6 million 15.42 million passengers, 5.83 million passengers 36.02 million passengers respectively.
There has been various developments with respect to airport kiosks in the Asia-Pacific region in recent years. Technological advancements in facial recognition technology which is being perfected by China and India is gaining a lot of traction. Currently, airports in China are now prioritizing technology to improve efficiency and passenger experience. Moreover, the country is now attempting to introduce more touchpoint kiosks across the whole airport and streamline check-in processes. In September 2020, Mumbai airport became the first airport in India to install mobile-enabled kiosk. The Mumbai airport announced that they have introduced about 50 of SITA’s mobile-enabled kiosks to deliver a completely contactless way for passengers to check-in for their flight. Moreover, this technology will allow the passenger to use their mobile device to interact with kiosks. This will significantly reduce the need to touch surfaces in the airport and meet the Ministry of Civil Aviation’s (MoCA’s) new passenger processing guidelines aimed at reducing the risk of spreading COVID-19 infections. Thus such advancements will lead to a positive outlook and also lead to airport kiosk in the Asia-Pacific region to witness significant growth during the forecast period.
Airport Kiosk Industry Overview
The aircraft kiosk market is fragmented in nature with various players holding significant shares in the market. Some prominent market players are AMADEUS IT GROUP, S.A., Parabit Systems, Inc., Collins Aerospace, SITA, and Elenium Automation. The key players in the market are focusing on the development of advanced airport kiosk systems to be installed at airports around the world. Growing expenditure on research and development towards manufacturing of advanced and interactive airport kiosks systems will lead to creating better opportunities in the near future.
Moreover, various manufacturers are now integrating technologies, like biometrics, into kiosks for faster passenger processing and this is expected to support the growth of the airport kiosk market during the forecast period.
Airport Kiosk Market Leaders
AMADEUS IT GROUP, S.A.
Parabit Systems, Inc.
SITA
Elenium Automation
Raytheon Technologies Corporation
*Disclaimer: Major Players sorted in no particular order
Airport Kiosk Market News
In July 2023, Anytime Astro, a trusted and one of the most popular names in the world of Astrology announced that they have launched an innovative, cutting-edge kiosk at the Jaipur Airport that is designed to provide personalized Astrological insights and guidance to travelers. The Kiosk is strategically positioned at Jaipur Airport, one of the busiest travel hubs in the region, ensuring that travelers have easy access to most genuine and affordable Astrological services.
In February 2021, in order to facilitate autonomous check-in at airports, PARTTEAM & OEMKIOSKS announced that they have manufactured self-service kiosk ONGON, which allows passengers to check-in for their flight and print their boarding passes without having to wait in queues thereby making the passengers having full control of their travel.
Airport Kiosk Market Report - Table of Contents
1. INTRODUCTION
1.1 Study Assumptions
1.2 Scope of the Study
2. RESEARCH METHODOLOGY
3. EXECUTIVE SUMMARY
4. MARKET DYNAMICS
4.1 Market Overview
4.2 Market Drivers
4.2.1 Growing Passenger Traffic
4.3 Market Restraints
4.3.1 The inadeqacy of airport kiosk systems to prevent cyber-attacks
4.4 Porter's Five Forces Analysis
4.4.1 Bargaining Power of Buyers/Consumers
4.4.2 Bargaining Power of Suppliers
4.4.3 Threat of New Entrants
4.4.4 Threat of Substitute Products
4.4.5 Intensity of Competitive Rivalry
5. MARKET SEGMENTATION
5.1 Component
5.1.1 Hardware
5.1.2 Software and Services
5.2 Type
5.2.1 Check-in Kiosk
5.2.2 Automated Passport Control Kiosk
5.2.3 Bag Drop Kiosk
5.2.4 Others
5.3 Geography
5.3.1 North America
5.3.1.1 United States
5.3.1.2 Canada
5.3.2 Europe
5.3.2.1 United Kingdom
5.3.2.2 Germany
5.3.2.3 France
5.3.2.4 Rest of Europe
5.3.3 Asia-Pacific
5.3.3.1 China
5.3.3.2 India
5.3.3.3 Japan
5.3.3.4 South Korea
5.3.3.5 Rest of Asia-Paific
5.3.4 Latin America
5.3.4.1 Brazil
5.3.4.2 Mexico
5.3.4.3 Rest of Latin America
5.3.5 Middle East and Africa
5.3.5.1 United Arab Emirates
5.3.5.2 Saudi Arabia
5.3.5.3 Qatar
5.3.5.4 Rest of Middle East and Africa
6. COMPETITIVE LANDSCAPE
6.1 Vendor Market Share
6.2 Company Profiles
6.2.1 SITA
6.2.2 Embross
6.2.3 The QuaVis Technologies GmbH
6.2.4 Zamzar Limited
6.2.5 IER
6.2.6 Materna IPS GmbH
6.2.7 Elenium Automation
6.2.8 NCR Corporation
6.2.9 ICTS Europe S.A
6.2.10 AMADEUS IT GROUP, S.A.
6.2.11 Marcus Pedersen Ap
6.2.12 Parabit Systems, Inc.
6.2.13 Raytheon Technologies Corporation
6.2.14 The Innovative Travel Company (Vancouver Airport Authority)
6.2.15 Kiosk
7. MARKET OPPORTUNITIES AND FUTURE TRENDS
7.1 Rising integration of advanced technologies by airport authorities around the world will lead to creating momentum in sales
Airport Kiosk Industry Segmentation
Airport kiosk is a small stand-alone booth that is strategically placed in high-traffic areas for business purposes. It can be considered as a self-service device, which is simple to use and convenient. Moreover, the wide range of supply of kiosks, including hardware, software, and service makes them even more popular among passengers. Airport kiosks aid passengers in avoiding long queues by accelerating various passenger activities, such as passenger clearance, check-in, and baggage control, and clearance.
The airport kiosk market is segmented based on component, type and geography. By component, the market is segmented into hardware and software, and services. By type, the market is segmented into check-in kiosk, automated passport control kiosk, bag drop kiosk and others. By geography, the market is segmented into North America, Europe, Asia Pacific, Latin America, and the Middle East and Africa. The market sizing and forecasts have been provided in value (USD Billion) for all the above segments.
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| Software and Services |
| Type | |
| Check-in Kiosk | |
| Automated Passport Control Kiosk | |
| Bag Drop Kiosk | |
| Others |
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Airport Kiosk Market Research FAQs
How big is the Airport Kiosk Market?
The Airport Kiosk Market size is expected to reach USD 2.17 billion in 2023 and grow at a CAGR of 8.78% to reach USD 3.31 billion by 2028.
What is the current Airport Kiosk Market size?
In 2023, the Airport Kiosk Market size is expected to reach USD 2.17 billion.
Who are the key players in Airport Kiosk Market?
AMADEUS IT GROUP, S.A., Parabit Systems, Inc., SITA, Elenium Automation and Raytheon Technologies Corporation are the major companies operating in the Airport Kiosk Market.
Which is the fastest growing region in Airport Kiosk Market?
Asia Pacific is estimated to grow at the highest CAGR over the forecast period (20221-2028).
Which region has the biggest share in Airport Kiosk Market?
In 20221, the North America accounts for the largest market share in Airport Kiosk Market.
Airport Kiosk Industry Report
Statistics for the 2023 Airport Kiosk market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. Airport Kiosk analysis includes a market forecast outlook to for 2023 to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.
