Insurance Third Party Administrators Market Size (2024 - 2029)

The market size of the Insurance Third Party Administrators (TPAs) is projected to grow significantly in the forecast period. TPAs are utilized by insurance underwriting companies to manage claims administration needs, primarily working with large or mid-sized businesses that opt to self-insure certain risks. The role of TPAs varies across different markets, from serving as intermediaries in developed markets like the U.S to having a dominant influence on pricing in developing economies. However, the sector faces challenges such as the need for workforce, technology, and data capabilities development, carrier outsourcing, and service expansions. The market size is also influenced by the decrease in year-on-year revenue growth for most TPAs in the U.S, attributed to the ongoing epidemic.

Market Size of Insurance Third Party Administrators Industry

Insurance Third Party Administrators Market Summary
Study Period 2019-2028
Market Size (2023) USD 454.83 Billion
Market Size (2028) USD 634.01 Billion
CAGR (2023 - 2028) 6.87 %
Fastest Growing Market Asia-Pacific
Largest Market North America

Major Players

Insurance Third Party Administrators Market Major Players

*Disclaimer: Major Players sorted in no particular order

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Insurance Third Party Administrators Market Analysis

The Insurance Third-Party Administrators Market size is expected to grow from USD 454.83 billion in 2023 to USD 634.01 billion by 2028, at a CAGR of 6.87% during the forecast period (2023-2028).

Third-party administrators (TPAs) provide claims administrative services to insurance underwriting businesses. Many serve mid-sized or large companies that have opted to self-insure a portion of their liability, commercial property, or workers' compensation risks. They may also administer claims for businesses that have self-funded their health, dental, or other benefit plans. The business scope for TPAs varies from developed markets like the United States, where they play an auxiliary role in the insurance landscape, to developing economies like Malaysia, Vietnam, and Thailand, where TPAs/MBOs have a predominant hold on deciding the fee for doctors, etc. and stand as an intermediate before transforming themselves into a health insurance underwriter over the years.

The COVID-19 pandemic impacted the insurance industry in multiple ways, from employee and business continuity issues to client service considerations to the financial outlook. Insurers responded to the COVID-19 outbreak on multiple fronts as claims payers, employers, and capital managers. In this scenario, outsourcing players and TPAs were handy to the insurance industry.

Some TPAs built requisite capabilities in talent, technologies, and data to address the changing needs of the insurance industry, but most TPAs need to catch up. The Y-o-Y revenue growth slowed down for most TPAs in the United States. Due to the pandemic, this decline may continue in the current year.

While the TPA industry has multiple drivers, such as service expansions and carrier outsourcing, several impending challenges restrict growth opportunities. Most of the digital-led use cases implemented by TPAs are less sophisticated than those implemented by insurance IT providers or business process outsourcing providers.

Insurance Third Party Administrators Industry Segmentation

A third-party administrator is a company that provides operational services such as claims processing and employee benefits management under contract to another company. Insurance companies and self-insured companies often outsource their claims processing to third parties. The Insurance Third-party Administrators Market is Segmented by Insurance Type (Healthcare, Retirement Plans, Commercial General Liability Insurers, and Other Insurance Types) and by Geography (North America, Europe, Asia-Pacific, Latin America, and Middle-East and Africa). The report offers market size and forecasts for the Insurance Third-party administrators market in value (USD billion) for all the above segments.

By Insurance Type
Healthcare Providers
Retirement Plans
Commercial General Liability Insurance
Others Insurance Types (Motor Insurance)
By Geography
North America
United States
Canada
Europe
United Kingdom
Germany
Rest of Europe
Asia-Pacific
China
India
Rest of Asia-Pacific
Latin America
Middle East and Africa
United Arab Emirates
Saudi Arabia
South Africa
Rest of Middle East and Africa

Insurance Third Party Administrators Market Size Summary

The Insurance Third Party Administrators Market, which involves insurance underwriting companies using third-party administrators (TPAs) to handle claims administration needs, is expected to experience notable growth. TPAs work with large or mid-sized businesses that have opted to self-insure some of their risks related to workers' compensation, commercial property, and liability. They also handle claims administration for companies with self-funded benefit plans such as dental or health insurance. The role of TPAs varies from developed markets like the United States, where they serve as intermediaries before transitioning into underwriters for health insurance, to developing economies where they have a dominant hold on setting prices for medical services. The growth of the TPA market is driven by several factors including carrier outsourcing and service expansions. However, the sector also faces challenges such as the need for workforce, technology, and data capabilities development to meet the evolving needs of the insurance business. The advancement of technology, particularly digitalization and automation, has also played a significant role in the growth of the TPA market. These advancements have made administrative tasks more efficient and streamlined, leading to increased demand for TPAs. The industry is moderately consolidated with major players including Sedgwick Claims Management Services Ltd, Crawford & Company​, Maritain Health, UMR Inc., and Gallagher Bassett Services Inc.

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Insurance Third Party Administrators Market Size - Table of Contents

  1. 1. MARKET DYNAMICS

    1. 1.1 Market Overview

    2. 1.2 Digital Adoption and its Significance in TPAs

    3. 1.3 Regulatory Landscape Shaping the Business Ecosystem

    4. 1.4 Market Drivers

    5. 1.5 Market Restraints

    6. 1.6 Porter's Five Forces Analysis

      1. 1.6.1 Threat of New Entrants

      2. 1.6.2 Bargaining Power of Buyers/Consumers

      3. 1.6.3 Bargaining Power of Suppliers

      4. 1.6.4 Threat of Substitute Products

      5. 1.6.5 Intensity of Competitive Rivalry

    7. 1.7 Impact of COVID-19 on the Market

  2. 2. MARKET SEGMENTATION

    1. 2.1 By Insurance Type

      1. 2.1.1 Healthcare Providers

      2. 2.1.2 Retirement Plans

      3. 2.1.3 Commercial General Liability Insurance

      4. 2.1.4 Others Insurance Types (Motor Insurance)

    2. 2.2 By Geography

      1. 2.2.1 North America

        1. 2.2.1.1 United States

        2. 2.2.1.2 Canada

      2. 2.2.2 Europe

        1. 2.2.2.1 United Kingdom

        2. 2.2.2.2 Germany

        3. 2.2.2.3 Rest of Europe

      3. 2.2.3 Asia-Pacific

        1. 2.2.3.1 China

        2. 2.2.3.2 India

        3. 2.2.3.3 Rest of Asia-Pacific

      4. 2.2.4 Latin America

      5. 2.2.5 Middle East and Africa

        1. 2.2.5.1 United Arab Emirates

        2. 2.2.5.2 Saudi Arabia

        3. 2.2.5.3 South Africa

        4. 2.2.5.4 Rest of Middle East and Africa

Insurance Third Party Administrators Market Size FAQs

The Insurance Third Party Administrators Market size is expected to reach USD 454.83 billion in 2023 and grow at a CAGR of 6.87% to reach USD 634.01 billion by 2028.

In 2023, the Insurance Third Party Administrators Market size is expected to reach USD 454.83 billion.