Market Share of Service Fulfillment Industry
The Service Fulfillment Market is moderately highly fragmented with the presence of major players like Comarch SA, Accenture PLC, Cisco Systems, Inc., Infosys Limited, and TATA Communications Ltd. Players in the market are adopting strategies such as partnerships and acquisitions to enhance their product offerings and gain sustainable competitive advantage.
In November 2022, Comarch and ITOCHU Techno-Solutions, one of the leading Japanese integrators, signed a framework agreement to streamline and broaden cooperation in operations support readiness, fulfillment, assurance, and service monitoring, in preparation for changes in the Japanese telecom market's digital transformation.
In September 2022, MacGregor Partners, one of the major supply chain consulting and technology suppliers specializing in intelligent logistics and warehouse management, has been acquired by Accenture. Accenture's supply chain network and fulfillment transformation capabilities, backed by Blue Yonder technology, would be expanded due to the acquisition.
Service Fulfillment Market Leaders
Comarch SA
Accenture PLC
Cisco Systems, Inc.
Infosys Limited
TATA Communications Ltd.
*Disclaimer: Major Players sorted in no particular order
